At Cliptou, we are committed to delivering your order as quickly and efficiently as possible. Our shipping policy is designed to ensure your shopping experience is smooth, transparent, and satisfactory.

1. Shipping Locations

We deliver across India, ensuring that our high-quality shoes reach customers in every part of the country.

2. Processing Time

• Order Processing: Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• Order Packaging: Once processed, orders are carefully packaged to ensure your shoes arrive in pristine condition.

3. Shipping Duration

• Standard Shipping: Estimated delivery time is 3-7 business days, depending on your location.
• Express Shipping (if applicable): For faster delivery, we offer express shipping options in select regions. Estimated delivery time for express orders is 1-3 business days.

Please note: Delivery times are estimates and may vary based on unforeseen factors such as weather, public holidays, or remote location accessibility.

4. Shipping Fees

• Free Standard Shipping is available on all orders above ₹999.
• Express Shipping fees will be displayed at checkout, based on the delivery address and selected service.

5. Order Tracking

Once your order is shipped, you will receive an email with a tracking number. You can track your order through our website or directly via the courier’s website.

6. Missed Deliveries

If a delivery attempt is unsuccessful, our courier partner will try again. Please ensure that someone is available at the provided address to receive the package. If you miss the delivery multiple times, the package may be returned to us.

7. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us at infocliptou@gmail.com within 48 hours of the scheduled delivery date. We will work with our courier partners to resolve the issue and, if necessary, issue a replacement or refund.

8. Incorrect Address

Please ensure your address is accurate at checkout. If an incorrect address is provided, Cliptou is not liable for lost shipments. We may attempt to retrieve or redirect the package, but additional fees may apply.

9. Contact Us

For any further questions regarding our shipping policy, feel free to reach out to our support team at infocliptou@gmail.com or contact us via our customer service hotline.